Motorist
- How do I perform a DuitNow NAD & Proxy Transfer from my Setel Wallet to my internet banking account?
- What is DuitNow NAD (National Addressing Database) & Proxy Transfer?
- Will I receive any notifications of payments received via DuitNow Transfer?
- What should I do if I was double charged when refuelling/recharging?
- How do I change my full tank limit?
- Why can’t I cancel the booking?
- Can I book a service appointment for another vehicle?
- How do I cancel my car service booking?
- How do I book a service appointment?
- Why are the booking date and time different from the confirmation call from the workshop?
- How do I see my bookings?
- How do I change my trusted device?
- How do I change to a different Café Mesra outlet?
- What can I do if my order is missing an item/wrong order was given?
- Can I download/send my Café Mesra receipt to my email?
- Can I edit my Café Mesra order after checkout?
- Can I top up my Setel Wallet when checking out for Café Mesra?
- Will the items in my cart be cleared if I return to the homepage while ordering from Café Mesra?
- What payment methods are accepted for Café Mesra orders?
- How do I cancel my Café Mesra order?
- Why can’t I find a specific Café Mesra outlet?
- How do I access the Café Mesra outlet through the Setel app?
- Can I get Mesra Rewards points for my Café Mesra transaction?
- Why can’t I make another Café Mesra order?
- How do I check on my Café Mesra order status?
- What can I do if my Café Mesra order was marked received but I did not receive it?
- How do I get a refund for my cancelled Café Mesra order?
- Why was my Café Mesra order rejected?
- How do I make a Café Mesra order?
- I have linked my physical Mesra Rewards card to the Setel app but I am still using my physical Mesra Rewards card to collect points, do I still get the bonus Mesra points from the membership level?