Motorist
- What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
- How do I link my physical Mesra Rewards card?
- Why is my top-up not reflected in my wallet balance?
- Can I customize the number of points I want to redeem for fuel?
- How to redeem my Mesra Rewards points for fuel with Pump & Go?
- What if I don’t have enough Setel Wallet balance after enabling the option to redeem my Mesra Rewards points?
- Can I still earn Mesra Rewards points on the same transaction even after redeeming?
- Can I use my Mesra Rewards points to pay for fuel without using Setel wallet?
- Will I be notified when my points are redeemed?
- What if my points balance exceed the amount of payment I need to make for my fuel purchase? Will I get a refund for the balance?
- Parking merchant e-Invoice list
- What is e-Invoice?
- What is convenience fee?
- I cancelled my fuelling session. Will I still get charged?
- Why is my fuel cancellation taking so long?
- How do I add my Mesra Rewards card to my Apple/Google wallet?
- Which type of e-Wallet balances will be prioritized for payment deduction?
- Is there a transaction limit for paying motor insurance renewal with Setel?
- Can I use DuitNow NAD & Proxy Transfer with my Family Wallet?
- Why is my DuitNow NAD & Proxy Transfer stuck in the processing status?
- How do I temporarily disable/unlink my DuitNow ID?
- Are there any fees or charges to use DuitNow NAD & Proxy Transfer?
- Why do I keep getting the DuitNow ID is invalid error message?
- Why can't I link my DuitNow ID to my Setel account?
- What happens to my DuitNow ID if I delete the Setel app?
- What should I do if my DuitNow ID (registered with another bank/e-Wallet) is inactive/suspended?
- How do I permanently unlink my DuitNow ID?
- What will happen if I try to refuel more than 250 litres for my vehicle?
- Can I go above the 250 litres refuel limit?
- What is the refuel limit?