Who should I ask for the e-invoice?

You should ask the merchants/financial partners using Setel for payments, purchases of financial products, or services, as they are responsible for collecting the necessary information to issue an e-invoice for the goods or services you bought.

For Setel related items, you can request via the channels below:

Service / Item	Contact point
Fuel, Kedai Mesra, Deliver2Me	You can request the invoice from the cashier at the place the purchase was made within the same month of the receipt date
Café Mesra	You can request the e-invoice from the cashier during order pick-up.
PETRONAS Shop	e-Invoice will only be available from 1 July 2025 onwards.
Motor insurance	Generali 1-300-13-2121 or [phone] / [e-mail] Etiqa General Takaful & Insurance  1-300-13-8888 / [e-mail]
Road tax	My Roadtax Store ([phone] / [e-mail]
EV charging	JomCharge Whatsapp chat [phone] / [e-mail] Gentari [e-mail]
Auto assistance	Bateriku [phone]
Parking	Check out our full list of parking merchants.