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  2. Customer Help Centre

Customer Help Centre

General

  • I have new number. How do I change my number in the app?
  • How do I unlink my phone as a trusted device?
  • How do I check BUDI MADANI RON95 fuel receipt with Setel Mini?
  • How do I access Setel Mini from the Touch ‘n Go eWallet app?
  • How do I view my BUDI MADANI RON95 eligibility balance with Setel Mini?
  • How do I use BUDI MADANI RON95 when I fuel with Setel Mini for the first time?
See all 135 articles

Motorist

  • What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
  • How do I link my physical Mesra Rewards card?
  • Why is my top-up not reflected in my wallet balance?
  • I’ve submitted a vehicle help request. How can I check my request status?
  • The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?
  • What if I need further assistance or information on BUDI MADANI RON95?
See all 491 articles

Business

  • What is the Skim Kawalan Petrol Bersubsidi (SKPS), and what is its purpose?
  • Can I use Family Wallet to pay for the fuel subsidy?
  • How do I view vehicles eligible for the fuel subsidy?
  • How do I check my SmartPay account activation status?
  • How do I check the reimbursement of the subsidy?
  • What fuel type is eligible for the subsidy?
See all 38 articles
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