General
- What should I do before closing my Setel account?
- How do I change my mobile number?
- What do I need to know when changing my mobile number?
- What is the transaction limit on Setel Lite?
- I no longer have access to my trusted device, how do I unlink it?
- Why is the app forcing me to update?
Motorist
- What do I do if I have a physical Mesra Rewards card and a digital Mesra Rewards card?
- How do I link my physical Mesra Rewards card?
- Why is my top-up not reflected in my wallet balance?
- Is there a transaction limit for paying motor insurance renewal with Setel?
- Can I use DuitNow NAD & Proxy Transfer with my Family Wallet?
- Why is my DuitNow NAD & Proxy Transfer stuck in the processing status?
Business
- Can I use Family Wallet to pay for the fuel subsidy?
- How do I view vehicles eligible for the fuel subsidy?
- How do I check my SmartPay account activation status?
- How do I check the reimbursement of the subsidy?
- What fuel type is eligible for the subsidy?
- How do I check my subsidy plan status?