General
- What should I do before closing my Setel account?
- How do I change my mobile number?
- Why is my DuitNow refund not showing up?
- How do I unlock my account?
- How do I lock my account?
- What is the transaction limit on Setel Lite?
Motorist
- What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
- How do I link my physical Mesra Rewards card?
- Why is my top-up not reflected in my wallet balance?
- What is convenience fee?
- I cancelled my fuelling session. Will I still get charged?
- Why is my fuel cancellation taking so long?
Business
- Can I use Family Wallet to pay for the fuel subsidy?
- How do I view vehicles eligible for the fuel subsidy?
- How do I check my SmartPay account activation status?
- How do I check the reimbursement of the subsidy?
- What fuel type is eligible for the subsidy?
- How do I check my subsidy plan status?