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General

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  • Devices
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  • I have a new mobile number. How do I change my mobile number in the app?
  • How do I unlink my phone as a trusted device?
  • How do I verify my account/perform e-KYC in the Setel Lite app?
  • The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?
  • How do I check BUDI MADANI RON95 fuel receipt with Setel Mini?
  • How do I access Setel Mini from the Touch ‘n Go eWallet app?
  • How do I view my BUDI MADANI RON95 eligibility balance with Setel Mini?
  • How do I use BUDI MADANI RON95 when I fuel with Setel Mini for the first time?
  • Does Setel Mini share the same BUDI MADANI RON95 eligibility and entitlements as the other platforms?
  • Is BUDI MADANI RON95 available in Setel Mini?
  • How many Mesra Rewards points will I earn when I fuel with Setel Mini?
  • What is the difference between the Setel app and Setel Mini?
  • Where can I find my fuelling receipts for Setel Mini?
  • How do I purchase fuel with Setel using the Touch 'n Go eWallet app?
  • What are the payment methods for Setel Mini?
  • What if I don’t want to use my Touch ‘n Go eWallet registered mobile number for Setel Mini?
  • Do I need to register as a Setel user before using Setel Mini?
  • What is Setel Mini?
  • How do I troubleshoot my issue?
  • What is cooling period?
  • Why is my DuitNow refund not showing up?
  • How do I unlock my account?
  • How do I lock my account?
  • What should I do before closing my Setel account?
  • What is the transaction limit on Setel Lite?
  • I no longer have access to my trusted device, how do I unlink it?
  • Why is the app forcing me to update?
  • What is Multi-factor authentication (MFA) and why do I need to do this?
  • Why does my app immediately crash when I launch it?
  • How do I redeem points on Setel Lite Web?
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