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What is a trusted device and why do I need to activate it?

Alvin Koo
  • Updated

The trusted device feature is an additional security measure for your account. It makes sure only your authorised/verified device can make transactions such as making purchases on the PETRONAS Shop, renewing your car insurance, or other actions involving your sensitive information.

There will be a cooling period of 6 hours when you first verify your trusted device to reduce the chances of scammers making unauthorised transactions. During the cooling period, you cannot perform certain transactions and actions. However, you can still top up your wallet (via online banking, Boost, GrabPay, and ShopeePay) and perform the following transactions:.

  1. Fuelling
  2. EV charging
  3. Kedai Mesra purchases
  4. Café Mesra purchases
  5. Parking

For more info, check out our article on activating your trusted device.

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Comments

22 comments

Date Votes
  • Azlin Mar Isa
    The solution provided is not helpful.
    0
  • MOHD FUA'AD BIN SAHROM
    Langkah/penyelesaian ini tidak dihuraikan dengan baik. Maklumat yang diperlukan tidak dijumpai. Penyelesaian yang diberikan tidak membantu. Kandungan ini mengelirukan.
    0
  • Rafie Noh
    Broken link in the article. Poin tak boleh pakai
    0
  • Lim Teck Hock
    The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Ahmad Sadri Bin Baharudin
    Cannot find the information needed.
    0
  • Muhammad Huzair Bin Idris
    The solution provided is not helpful.
    0
  • Zulkifli Bin Ibrahim
    The content is confusing.
    0
  • 60138954774
    Others (related to this article) X DPT LOG IN MACAM MANA NAK APPROVE TRUSTED DEVICE
    0
  • NUR AMALINA BINTI NORDIN
    Steps/solution shown are not well explained.
    0
  • Vimala A/p Perambalam
    The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Nurul Nadiah Binti Mazlan
    The solution provided is not helpful.
    0
  • MOHD ZAINULARIFFIN BIN BORHAN
    The solution provided is not helpful.
    0
  • Azril Shahmir Bin Mohd Mazlan Kushari
    The content is confusing.
    0
  • ahmad fuad
    Broken link in the article. The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Abu Zainudin
    The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • THALJIi BIN SANI
    The solution provided is not helpful.
    0
  • MOHD SHAFIZA IZRIQ BIN MAZLAN
    The solution provided is not helpful.
    0
  • Quah Chin Soon
    The solution provided is not helpful. Cannot find the information needed.
    0
  • Ahmad Khairi Bin Md Mustappa
    Broken link in the article.
    0
  • Kamaliah Abd Hamid
    Others (related to this article) The solution provided is not helpful.
    0
  • 60108184300
    Kandungan ini mengelirukan. Penyelesaian yang diberikan tidak membantu. Maklumat yang diperlukan tidak dijumpai. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0
  • Abdul Azit Bin Suaib
    Maklumat yang diperlukan tidak dijumpai.
    0

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