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Business

  • Where can I view my full transaction report for both physical & virtual card?
  • Will using Setel affect the settings configured by my Fleet Administrator?
  • If I fuel using my physical PETRONAS SmartPay card, will the transaction also appear in the Setel app?
  • Can I continue using my physical SmartPay Card after linking it to Setel?
  • What should I do if I accidentally submitted the wrong Setel mobile number for linking?
  • Can I relink the same PETRONAS SmartPay to another Setel account?
  • Can I request to unlink my PETRONAS SmartPay to Setel?
  • How will I know if my linking is completed?
  • If I qualify for SKDS/SKPS, I get the subsidised price immediately at the pump. Do I get the same if I link to Setel?
  • Do I still get fuel rebates on my PETRONAS SmartPay if I link to Setel?
  • Can I use my personal BUDI MADANI quota and pay with PETRONAS SmartPay?
  • Who do I contact if I have any issues?
  • How do I view my receipt in the Setel App?
  • Can I use my PETRONAS SmartPay as a payment method for other transactions such as Kedai Mesra purchases, motor insurance renewals or DuitNow payments?
  • How do I top up my prepaid PETRONAS SmartPay?
  • Do I get Mesra reward points if I pay via PETRONAS SmartPay using the Setel App?
  • How do I view my available balance for PETRONAS SmartPay?
  • How many Setel registered mobile numbers can I link to my PETRONAS SmartPay?
  • How do I fuel with PETRONAS SmartPay in the Setel App?
  • How do I transact with Setel once I link my PETRONAS SmartPay to Setel?
  • Do I need to provide the above information if I use Cardless SmartPay?
  • How do I link my PETRONAS SmartPay to Setel?
  • How do I choose between PETRONAS SmartPay & Cardless SmartPay?
  • Are the balances interchangeable between the PETRONAS SmartPay and Cardless SmartPay?
  • What is the difference between PETRONAS SmartPay & Cardless SmartPay?
  • How do I use Cardless PETRONAS SmartPay?
  • What is Cardless PETRONAS SmartPay?
  • What is the Skim Kawalan Petrol Bersubsidi (SKPS), and what is its purpose?
  • Can I use Family Wallet to pay for the fuel subsidy?
  • How do I view vehicles eligible for the fuel subsidy?
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