Table of Contents
What is Servis Ihsan MADANI @ PETRONAS AutoExpert 2025?
What is the price of the Service Packages?
What is included in each Service Package?
Who is eligible to join this program?
How do I participate in the program?
How do I book my car service appointment?
What happens if I need to reschedule my service booking?
What if my car needs additional repairs or services?
Are all PETRONAS AutoExpert outlets participating in this program?
Are all participating PETRONAS AutoExpert outlets offering the same service packages?
Where can I read the full terms and conditions of the promotion?
What is Servis Ihsan MADANI @ PETRONAS AutoExpert 2025?
The Servis Ihsan MADANI @ PETRONAS AutoExpert 2025 is a government initiative designed to provide Malaysians exclusive Service Packages. This campaign offers special pricing on selected PETRONAS lubricants and services, available exclusively through bookings made via the Setel app.
When is the promotion period?
15 March - 29 March 2025.
What is the price of the Service Packages?
Petrol engine service package
Engine oil type | Product | National Car | Asian Car | Continental Car |
Mineral | PETRONAS Syntium 500 10W30 SN (3L) |
RM99 |
RM130 |
RM148 |
PETRONAS Mach 5 SAE 40 (4L) |
RM99 |
RM129 |
RM146 |
|
Semi synthetic | PETRONAS Syntium 500 5W30 (4L) |
RM199 |
RM236 |
RM275 |
PETRONAS Syntium 800 10W40 API SN (4L) |
RM199 |
RM223 |
RM260 |
Diesel engine service package
Engine oil type | Product | National Car | Asian Car | Continental Car |
Mineral | PETRONAS Urania 3000 LCV 15W-40 C14 (7.5L) | N/A | RM190 | RM210 |
Semi synthetic | PETRONAS Urania 3000 LCV LA 10W-30 CK4 (7.5L) | N/A | RM294 | RM325 |
**NOTE
All prices listed above are exclusive of any applicable taxes. Final pricing including taxes, will be calculated at the time of service.
What is included in each Service Package?
Service Packages at PETRONAS AutoExpert consists of:
- Semi Synthetic Lube Service Package / Mineral Lube Service Package
- Oil Filter
- Drain Plug
- Labor
- Multi Points Check
- One (1) bottle of lubricant
**NOTE
Any additional bottles required for your vehicle will be charged separately at the recommended retail price (RRP).
Who is eligible to join this program?
This program is open to all who fulfill the requirements below:
- Participants holding Malaysian citizenship; or
- Permanent/Contract employees of PLMMSB, inclusive of their immediate family members, specifically their respective fathers, mothers, spouses, children; and
- employees of advertising and agencies for PLMMSB and their immediate family members, specifically their respective fathers, mothers, spouses, and children.
How do I participate in the program?
To qualify for the Service Package, participants are required to:
- Book a car service appointment via the Setel app at any participating authorized outlets of PETRONAS AutoExpert with the selection below:
- Preferred date between 15 - 29 March 2025
- Service type as Servis Ihsan MADANI (15-29 March); and - Purchase of one (1) service package of any lubricants in a single receipt.
How do I book my car service appointment?
All service booking must be made through the Setel app via the Car Service feature at participating authorized outlets of PETRONAS AutoExpert.
Can I qualify for the Service MADANI promotion if I made my booking before the campaign period but serviced my vehicle during the campaign period?
No, only bookings made within the promotion period from 8 March 2025 to 28 March 2025 are eligible for the promotion with the selection below
- Preferred date between 15 - 29 March 2025
- Any service type as below:
- Servis Ihsan MADANI (15-29 March) · From RM99 for a petrol vehicle
- Servis Ihsan MADANI (15-29 March) · From RM190 for a diesel vehicle
Am I eligible for the Service MADANI promotion if I book during the campaign period but service my vehicle after it ends?
No, the booking and service must be completed within the promotion period from 15 March 2025 to 29 March 2025 to be qualified.
What happens if I need to reschedule my service booking?
You can reschedule your car service, but the service must be within the promotion period from 15 March 2025 to 29 March 2025.
What if my car needs additional repairs or services?
Any services or repairs not included in the Service Package under Servis Ihsan MADANI program will be charged separately based on the pricing determined by the respective PETRONAS AutoExpert service center.
Are all PETRONAS AutoExpert outlets participating in this program?
No, only selected authorized outlets are participating in this program. You can find the list of participating outlets in the Setel app.
Are all participating PETRONAS AutoExpert outlets offering the same service packages?
The majority of participating outlets will offer Syntium, Mach 5, and Urania service package.
Refer to the list below for outlets that do not offer Urania service package:
- PETRONAS AutoExpert Bandar Bukit Raja Klang
- PETRONAS AutoExpert Bandar Puchong Jaya
- PETRONAS AutoExpert Bandar Putera 2 Klang
- PETRONAS AutoExpert Bandar Sunway Batu Caves
- PETRONAS AutoExpert Banting
- PETRONAS AutoExpert Kampung Baru Subang Shah Alam
- PETRONAS AutoExpert Kampung Nambazan
- PETRONAS AutoExpert Kota Tinggi
- PETRONAS AutoExpert Kuala Berang
- PETRONAS AutoExpert Kuala Nerus
- PETRONAS AutoExpert Masjid Tanah
- PETRONAS AutoExpert Rawang
- PETRONAS AutoExpert Seksyen 4 Bandar Baru Bangi
- PETRONAS AutoExpert Seksyen 7 Shah Alam
- PETRONAS AutoExpert Seksyen 9 Bandar Baru Bangi
- PETRONAS AutoExpert Sri Batu Caves
- PETRONAS AutoExpert Taman Kempas Sungai Petani
- PETRONAS AutoExpert Taman Putra Kajang
- PETRONAS AutoExpert Taman Scientax Pasir Gudang
What additional benefits do I receive when I book car service via the Setel app and pay using Setel Wallet?
If you qualify for the Servis Ihsan Madani campaign and pay with the Setel Wallet, you will receive 1x Mesra Rewards points for every RM5 spent on car service payment via Setel Wallet.
**NOTE
Mesra Rewards points collected will expire after three (3) years. You can redeem their Mesra Rewards points in Setel Wallet within its validity period as long as the Setel account is still active. Rewards cannot be bundled with other ongoing promotions, offers, loyalty programs, e-Vouchers, and/or discounts otherwise organised by participating merchants.
Where can I read the full terms and conditions of the promotion?
You can find the full terms and conditions of the promotion here.
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