What is e-Invoice?

An e-Invoice is a digital record of your transaction. It contains all the information required by the Inland Revenue Board of Malaysia (IRBM) including but not limited to the following:

1. Supplier’s and buyer’s details
2. Item description
3. Quantity
4. Price excluding tax
5. Tax
6. Total amount

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When does the e-invoice take effect?

Who should I ask for the e-invoice?

What is tax identification number (TIN)?

When does the e-invoice take effect?

Referring to the Inland Revenue Board of Malaysia (IRBM) guideline, e-invoice will be implemented in stages:

• 1 August 2024
  Taxpayers with an annual turnover or revenue of more than RM100 million
  
  
• 1 January 2025
  Taxpayers with an annual turnover or revenue of more than RM25 million and up to RM100 million
  
  
• 1 July 2025
  All taxpayers

Setel Ventures Sdn Bhd (SVSB) will implement e-invoice on 1 January 2025, while Setel Enterprise Sdn Bhd (SESB) will implement e-invoice on 1 July 2025 for transactions made from PETRONAS Shop.

Who should I ask for the e-invoice?

You should ask the merchants/financial partners using Setel for payments, purchases of financial products, or services, as they are responsible for collecting the necessary information to issue an e-invoice for the goods or services you bought.

For Setel related items, you can request via the channels below:

Service / Item	Contact point
Fuel, Kedai Mesra, Deliver2Me	You can request the invoice from the cashier at the place where the purchase was made within the same month of the receipt date.
Café Mesra	You can request the e-invoice from the cashier during order pick-up.
PETRONAS Shop	You can request the e-invoice from PETRONAS Shop within the same month of the purchase date. Note: e-Invoice cannot be requested for vouchers. For more information, please go to https://www.setel.com/PETRONAS-Shop/articles/e-invoice-guide
Motor insurance	Generali 1-300-13-2121 or [phone] / [e-mail] Etiqa General Takaful & Insurance  1-300-13-8888 / [e-mail]
Road tax	My Roadtax Store ([phone] / [e-mail]
EV charging	JomCharge Whatsapp chat [phone] / [e-mail] Gentari [e-mail]
Auto assistance	Bateriku [phone]
Parking	Check out our full list of parking merchants.

What is tax identification number (TIN)?

The tax identification number (TIN) is a unique identifier assigned to you or your company for tax purposes. You can check your TIN on the front page of your individual income tax return or through the MyTax Portal under the “e-Daftar” menu.