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  3. Motorist

Motorist

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  • Can I link more than one (1) Mesra Rewards card with my Setel account?
  • Is there any difference between staff and the general public points structure?
  • Can I get an extended grace period to earn more Mesra Rewards points and level up?
  • Will redeeming my Mesra Rewards points affect my membership level?
  • How do I maintain my current Mesra membership level?
  • I can’t scan my personal DuitNow QR. What should I do?
  • Can merchants scan my Setel personal DuitNow QR code?
  • Can I use DuitNow for international transactions?
  • I am a foreigner. Can I use the DuitNow transfer feature?
  • What should I do if a DuitNow transfer made through Setel e-Wallet is not reflected in the recipient's account?
  • Can I view the transaction history of my DuitNow transfers in the Setel e-Wallet app?
  • How can I ensure that I've scanned the correct DuitNow QR when initiating a transfer?
  • Can I cancel or reverse a DuitNow transfer?
  • How quickly will the recipient receive the funds?
  • Do I need to update the Setel app to use DuitNow QR?
  • My Setel e-Wallet account is not verified yet, can I send money via DuitNow?
  • Is there a fee for DuitNow transfers with Setel e-Wallet?
  • What are transferable and non-transferable balances?
  • If my Setel e-Wallet account is suspended, can I still transfer money via DuitNow Transfer?
  • How much is it to renew my road tax?
  • Can I choose to print the road tax sticker at a later date after choosing digital road tax?
  • What if the car that I’m driving is not registered under my name?
  • How do I renew my road tax?
  • What can I do if my vehicle make/model is not found in the options given?
  • What can I do if the engine capacity (CC) shown for my vehicle is incorrect?
  • How do I know if my transaction is successful?
  • Is there a transaction limit for paying road tax renewal with Setel?
  • How much does Setel charge for physical road tax renewal?
  • Can I opt for a 6 months road tax renewal instead of 12 months?
  • Can I renew road tax only, without insurance?
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