Motorist
- What can I do if my Café Mesra order was marked received but I did not receive it?
- How do I get a refund for my cancelled Café Mesra order?
- Why was my Café Mesra order rejected?
- How do I make a Café Mesra order?
- I have linked my physical Mesra Rewards card to the Setel app but I am still using my physical Mesra Rewards card to collect points, do I still get the bonus Mesra points from the membership level?
- Can I link more than one (1) Mesra Rewards card with my Setel account?
- Is there any difference between staff and the general public points structure?
- Can I get an extended grace period to earn more Mesra Rewards points and level up?
- Will redeeming my Mesra Rewards points affect my membership level?
- How do I maintain my current Mesra membership level?
- I can’t scan my personal DuitNow QR. What should I do?
- Can merchants scan my Setel personal DuitNow QR code?
- Can I use DuitNow for international transactions?
- I am a foreigner. Can I use the DuitNow transfer feature?
- What should I do if a DuitNow transfer made through Setel e-Wallet is not reflected in the recipient's account?
- Can I view the transaction history of my DuitNow transfers in the Setel e-Wallet app?
- How can I ensure that I've scanned the correct DuitNow QR when initiating a transfer?
- Can I cancel or reverse a DuitNow transfer?
- How quickly will the recipient receive the funds?
- Do I need to update the Setel app to use DuitNow QR?
- My Setel e-Wallet account is not verified yet, can I send money via DuitNow?
- Is there a fee for DuitNow transfers with Setel e-Wallet?
- What are transferable and non-transferable balances?
- If my Setel e-Wallet account is suspended, can I still transfer money via DuitNow Transfer?
- How much do I need to pay to renew my road tax with Setel?
- Can I choose to print the road tax sticker at a later date after choosing digital road tax?
- What if I do not have access to the digital road tax because I am driving another person’s vehicle or my phone ran out of battery?
- How do I renew my road tax?
- What can I do if my vehicle make/model is not found in the options given?
- What can I do if the engine capacity (CC) shown for my vehicle is incorrect?