Motorist
- Can I download/send my Café Mesra receipt to my email?
- Can I edit my Café Mesra order after checkout?
- Can I top up my Setel Wallet when checking out for Café Mesra?
- Will the items in my cart be cleared if I return to the homepage while ordering from Café Mesra?
- What payment methods are accepted for Café Mesra orders?
- How do I cancel my Café Mesra order?
- Why can’t I find a specific Café Mesra outlet?
- How do I access the Café Mesra outlet through the Setel app?
- Can I get Mesra Rewards points for my Café Mesra transaction?
- Why can’t I make another Café Mesra order?
- How do I check on my Café Mesra order status?
- What can I do if my Café Mesra order was marked received but I did not receive it?
- How do I get a refund for my cancelled Café Mesra order?
- Why was my Café Mesra order rejected?
- How do I make a Café Mesra order?
- I have linked my physical Mesra Rewards card to the Setel app but I am still using my physical Mesra Rewards card to collect points, do I still get the bonus Mesra points from the membership level?
- Can I link more than one (1) Mesra Rewards card with my Setel account?
- Is there any difference between staff and the general public points structure?
- Can I get an extended grace period to earn more Mesra Rewards points and level up?
- Will redeeming my Mesra Rewards points affect my membership level?
- How do I maintain my current Mesra membership level?
- I can’t scan my personal DuitNow QR. What should I do?
- Can merchants scan my Setel personal DuitNow QR code?
- Can I use DuitNow for international transactions?
- I am a foreigner. Can I use the DuitNow transfer feature?
- What should I do if a DuitNow transfer made through Setel e-Wallet is not reflected in the recipient's account?
- Can I view the transaction history of my DuitNow transfers in the Setel e-Wallet app?
- How can I ensure that I've scanned the correct DuitNow QR when initiating a transfer?
- Can I cancel or reverse a DuitNow transfer?
- How quickly will the recipient receive the funds?