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  3. Motorist

Motorist

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  • Do I need to update the Setel app to use DuitNow QR?
  • My Setel e-Wallet account is not verified yet, can I send money via DuitNow?
  • What are transferable and non-transferable balances?
  • If my Setel e-Wallet account is suspended, can I still transfer money via DuitNow Transfer?
  • How much do I need to pay to renew my road tax with Setel?
  • Can I choose to print the road tax sticker at a later date after choosing digital road tax?
  • What if I do not have access to the digital road tax because I am driving another person’s vehicle or my phone ran out of battery?
  • How do I renew my road tax?
  • What can I do if my vehicle make/model is not found in the options given?
  • What can I do if the engine capacity (CC) shown for my vehicle is incorrect?
  • How do I know if my transaction is successful?
  • Is there a transaction limit for paying road tax renewal with Setel?
  • How much does Setel charge for physical road tax renewal?
  • Can I opt for a 6 months road tax renewal instead of 12 months?
  • Can I renew my road tax without a vehicle insurance?
  • Can I renew my road tax for a vehicle that is registered under a company’s name?
  • Can I renew my road tax for a vehicle that is registered with E-Hailing?
  • Can I renew my road tax if I have outstanding summons?
  • Can I renew my road tax if my car is located in Sabah, Sarawak, Labuan, or Langkawi?
  • What are the road tax renewal criteria?
  • Why do I need to top up or make a refund for my road tax?
  • Where can I get the refund form for road tax?
  • How long does a refund take once requested from My Roadtax Store?
  • What should I do if I reach my DuitNow transfer limit?
  • Why does the charging session not automatically stop after the car has been fully charged?
  • What if I have more questions or need assistance on Carro's services?
  • Is there a place I can find more Frequently Asked Questions (FAQ) about Carro?
  • Can I test drive a car before purchasing it through Setel?
  • How can I ensure the quality and authenticity of the cars listed on Carro via Setel?
  • How do I buy a car on Carro through Setel?
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