What are transferable and non-transferable balances?
Alvin Koo
Updated
Transferable balance
Transferable balance refers to the e-Wallet balance coming from online banking, other e-Wallets, or Setel cashback.
You can use your transferable e-Wallet Balance to transfer money to:
Local Bank
Other e-Wallets
Non-transferable balance
Non-transferable balance refers to the e-Wallet balance coming from debit cards, credit cards (including auto top-ups), vouchers, government initiatives, or Mesra Points redemption.
You cannot use your non-transferable e-Wallet Balance to transfer money.
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