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What are transferable and non-transferable balances?

Alvin Koo
  • Updated

**NOTE

Manual credit card top-ups became transferable balances from 5 Dec 2024.

Transferable balance

  1. Transferable balance refers to the e-Wallet balance coming from online banking, DuitNow transfers, or manual credit card top-ups.
  2. You can use your transferable e-Wallet Balance to transfer money to:
    • Local Bank
    • Another person's account via DuitNow transfer

Non-transferable balance

  1. Non-transferable balance refers to the e-Wallet balance coming from debit cards, auto top-ups with credit cards, Setel cashback, other e-Wallets, vouchers, government initiatives, or Mesra Rewards Points redemption.
  2. You cannot use your non-transferable e-Wallett Balance to transfer money.

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Comments

11 comments

Date Votes
  • Wan Anis Fazlinda
    Cannot find the information needed.
    0
  • Fong Kian Hee
    The content is confusing. Why using debit card top up cannot transfer again balance amount, before this i can transfer but why cannot right now
    0
  • Md Irzuan Bin Mohamad
    Cannot find the information needed.
    0
  • wong wei jun
    The content is confusing.
    0
  • Mohd Luqman
    Broken link in the article. The content is confusing. Cannot find the information needed.
    0
  • Mohd Luqman
    Broken link in the article. The content is confusing.
    0
  • SHARUL NIZAM NAJMI BIN MOHD ZAINI
    The solution provided is not helpful.
    0
  • ERFAN AKMAL HADZIM BIN SAFRI WALDI
    Others (related to this article)
    0
  • Khairol Hafiz Bin Abd Razak
    Others (related to this article)
    0
  • Ahmad Akif Bin Hairol Akma
    The solution provided is not helpful.
    0
  • Mohd Zahidi Bin Ismail
    The content is confusing. The solution provided is not helpful. Steps/solution shown are not well explained.
    0

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