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Motorist

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  • Can I order via Deliver2Me when I refuel with one-tap fuelling?
  • Something went wrong during the refuelling process, what should I do?
  • Can I disable one-tap fuelling after I try it out?
  • How do I set up my one-tap fuelling preferences?
  • Do I need to enable any presets or settings to enable the One-tap feature?
  • Is the one-tap fuelling feature automatically enabled?
  • Is one-tap fuelling available for both iOS and Android devices?
  • How do I check my membership level?
  • What happens if I do not hit the minimum spending for this month?
  • How do I get to the next membership level?
  • Can I still turn off Mesra Rewards points redemption if my physical Mesra Rewards card is not linked?
  • My Mesra Rewards points were redeemed, but it was not done by me. What can I do?
  • What can I redeem with my Mesra Rewards points?
  • What happens when I turn off Mesra Rewards points redemption on the physical Mesra Rewards card?
  • How do I turn off Mesra Rewards points redemption on my virtual card?
  • How do I turn off Mesra Rewards points redemption on my physical Mesra Rewards card?
  • What should I do if my card is misplaced, lost or stolen?
  • Who can I contact if I have questions about my application or about the credit card?
  • How can I know if my petrol credit card application is approved?
  • Can I apply for more than 1 petrol credit card at a time?
  • Do I need to pay any fees to apply for the credit card via Setel?
  • How long is the petrol credit card application process?
  • What are the documents required to apply for a petrol credit card?
  • How can I apply for a petrol credit card through Setel?
  • Are there any limitations or requirements to enjoy the petrol credit card's benefits?
  • What is a petrol credit card?
  • What is a credit card?
  • How do I redeem Mesra Rewards points for Setel Wallet balance?
  • Am I eligible for any campaigns or badges in Setel if I earn points using my mobile number at the outside payment terminal (OPT)?
  • Do I get bonus points if I earn points using a mobile number at the outside payment terminal (OPT)?
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