Motorist
- Does earning Mesra Rewards points via the outside payment terminal (OPT) contribute towards the membership tier level?
- What should I do if I entered the wrong phone number?
- What should I do if my Mesra Rewards card is frozen/temporarily frozen?
- The screen says I cannot redeem my points because the card is not registered. What should I do?
- Can I collect points using a virtual Mesra Rewards card for cash/counter purchases?
- Can I share my phone number with my family members to collect points from their purchases?
- What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
- How to redeem Mesra Rewards points if I don't have Setel account?
- What if I haven't registered a Setel account? Do I get a virtual or physical Mesra Rewards card?
- How will Mesra Rewards point be granted if I have a Setel account?
- Can I make payments to all DuitNow QR merchants from any bank or e-Wallet?
- Do I get any Mesra Rewards points or cashback when I transfer to another personal DuitNow QR code?
- Are there additional charges incurred when using DuitNow QR?
- Why can't I use my debit/credit card?
- Do I need to register to use DuitNow QR?
- Where will I find the DuitNow QR?
- Who can use DuitNow QR?
- What is DuitNow QR?
- If I am a member, will a Family Wallet transaction use my personal Setel Wallet linked to my own Setel account?
- As a member, will I earn the Mesra Rewards points if I use Family Wallet for fuel purchases?
- As a Family Wallet owner, can I use my member's wallet balance?
- As a Family Wallet owner, is it possible for me to join another Family Wallet group as a member?
- Can Family Wallet be used by a non-Setel user?
- Can the Family Wallet owner and members see the payment history?
- Can I be a member of more than 1 Family Wallet group?
- Is Family Wallet safe?
- How will Family Wallet group owners get notified?
- Who will earn the Mesra Rewards points gathered on the Family Wallet?
- Can I delete a Family Wallet group?
- What will happen to my Family Wallet if my Mesra membership level drops next month?