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  3. Motorist

Motorist

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  • Do I need to pay any fees to apply for the credit card via Setel?
  • How long is the petrol credit card application process?
  • What are the documents required to apply for a petrol credit card?
  • How can I apply for a petrol credit card through Setel?
  • Are there any limitations or requirements to enjoy the petrol credit card's benefits?
  • What is a petrol credit card?
  • What is a credit card?
  • How do I redeem Mesra Rewards points for Setel Wallet balance?
  • Am I eligible for any campaigns or badges in Setel if I earn points using my mobile number at the outside payment terminal (OPT)?
  • Do I get bonus points if I earn points using a mobile number at the outside payment terminal (OPT)?
  • Does earning Mesra Rewards points via the outside payment terminal (OPT) contribute towards the membership tier level?
  • What should I do if I entered the wrong phone number?
  • What should I do if my Mesra Rewards card is frozen/temporarily frozen?
  • The screen says I cannot redeem my points because the card is not registered. What should I do?
  • Can I collect points using a virtual Mesra Rewards card for cash/counter purchases?
  • Can I share my phone number with my family members to collect points from their purchases?
  • What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
  • How to redeem Mesra Rewards points if I don't have Setel account?
  • What if I haven't registered a Setel account? Do I get a virtual or physical Mesra Rewards card?
  • How will Mesra Rewards point be granted if I have a Setel account?
  • Can I make payments to all DuitNow QR merchants from any bank or e-Wallet?
  • Do I get any Mesra Rewards points or cashback when I transfer to another personal DuitNow QR code?
  • Are there additional charges incurred when using DuitNow QR?
  • Why can't I use my debit/credit card?
  • Do I need to register to use DuitNow QR?
  • Where will I find the DuitNow QR?
  • Who can use DuitNow QR?
  • What is DuitNow QR?
  • If I am a member, will a Family Wallet transaction use my personal Setel Wallet linked to my own Setel account?
  • As a member, will I earn the Mesra Rewards points if I use Family Wallet for fuel purchases?
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