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How do I turn off Mesra Rewards points redemption on my virtual card?

Alvin Koo
  • Updated

Unfortunately, you cannot disable the redemption of Mesra Rewards points on the virtual card.

This feature is designed to prevent unauthorised redemption with the physical Mesra card by locking the card through the Setel app (usually when the card is stolen/lost).

As a virtual Mesra card customer, the redemption of your Mesra Rewards points can only be performed when you're logged into your account on the app or at www.setel.com/mesrarewards. 

Comments

4 comments

Date Votes
  • ANDY TEE
    Others (related to this article) Steps/solution shown are not well explained. The solution provided is not helpful. Cannot find the information needed. The content is confusing. Broken link in the article.
    0
  • Mohd Sharol Reduan Bin Baharom
    The solution provided is not helpful. supposed to be helpful..
    0
  • Zamari Mohd Salleh
    The solution provided is not helpful.
    0
  • Redzuan
    Penyelesaian yang diberikan tidak membantu. Maklumat yang diperlukan tidak dijumpai. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0

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