Motorist
- How do I check my Mesra Rewards points balance?
- How can I cancel a top-up transaction?
- Why can't I add more members to my Family Wallet when I have space?
- How do I check my parking transactions?
- How can I view my current parking session?
- How do I use the automated parking feature?
- How do I disable auto top-up?
- How do I enable auto top-up?
- Why was the top-up processed when it failed just now?
- Why is my top-up refund not showing up?
- How do I know if my transaction is processed?
- Why does it say pending/processing transaction?
- Why does it say payment pending?
- Why can't I start the charging session?
- Why can't I cancel the charging session?
- What should I do if there is an error while charging my EV?
- How do I check the EV charging rates?
- How many Mesra Rewards points can I earn when I pay for EV charging on Setel?
- What payment methods can I use for EV charging on Setel?
- How will I know if an EV charging station is available?
- Is there a maximum charging time?
- Is there a minimum charging time required?
- Will a charging cable be provided at the charging station?
- I am not a Setel user. Will I be able to use the electric vehicle (EV) charging feature?
- What do the charger power levels listed mean?
- What is the difference between CCS2, Type 2 and CHAdeMO chargers?
- What type of chargers are available on Setel?
- How do I monitor my charging status?
- How do I stop a charging session?
- How do I start a charging session?