Motorist
- What are the available locations for Setel automated parking?
- Are there any transaction fees for using the Setel app?
- Can I use screenshots of my friends or family’s Setel QR code?
- What if my parking fee has exceeded my Setel Wallet balance, will the parking session still be valid/ active?
- I have a low balance in my Setel Wallet, can I still enter the parking location?
- What payment method can I use to pay for QR parking?
- Why didn’t I receive a notification when entering a parking location?
- What should I do if the scanner fails to scan my QR code and I get stuck at the car park entry/exit?
- How do I end my active QR parking session?
- How do I know my QR parking session has started?
- Can I pay the parking fee for my friends and family using my Setel account?
- Do I need to register my vehicle in the Setel account to use QR parking?
- Is an internet connection required to use QR parking?
- Why did I not receive my one-time password (OTP)?
- How do I use the QR parking feature?
- Do I earn Mesra Rewards points when I use the parking features on Setel?
- What should I do if I paid for street parking via Setel but I still got a parking summon?
- Does Setel Street parking support a monthly pass?
- Can I extend parking or add a new street parking session after using the Zon Parkir 2 Jam?
- What is the difference between the normal zone and the Zon Parkir 2 Jam?
- Do I need to display receipts on the windshield of my car?
- Why didn’t I receive a notification when my parking session was expiring?
- How do I end my active street parking session?
- Can I extend my parking duration for Street parking?
- Can I book more than one session at a different location for the same vehicle within the active parking session?
- Why should I use the Street parking feature within the Setel app?
- How do enforcers/authorities know I have paid for parking?
- Can I get a refund for Street parking?
- Do I have to pay for non-working days/public holidays/non-operational hours?
- How much does it cost to park using the Street parking in Setel?