Motorist
- What is Pending Wallet Balance?
- What are the purchase limits of my linked credit/debit card when refuelling?
- How do I add my credit or debit card to Setel from the website?
- Can I earn Mesra Rewards points for the transaction made via Setel Wallet?
- How do I use my Setel Wallet as the payment method for the PETRONAS Store?
- What is the minimum or maximum top-up amount for Setel Wallet?
- How can I find out whether my PRYSM order was successfully processed?
- How do I top up my Setel Wallet?
- My payment transaction failed, what should I do?
- How do I activate my Setel Wallet?
- Where can I find more PETRONAS Shop FAQ?
- What happens to my membership tier when I change my mobile number & register a new Setel account.
- Can I refuel my vehicle while also purchasing items at the Kedai Mesra counter?
- Do I need to submit the receipt or swipe my physical Mesra Rewards card to get my Mesra Rewards points?
- How much Mesra Rewards points do I get from spending at Kedai Mesra?
- How do I pay for my Kedai Mesra purchases with Setel?
- Why should I use Setel to pay over the counter in Kedai Mesra?
- What is CardTerus?
- Why was credit not deducted from my Setel Wallet after refuelling?
- What if I am stuck at the purchase fuel page?
- Are motorcyclists allowed to use Setel?
- What happens after I've finished refueling the petrol?
- What should I do if the pump is not linking to the app?
- How do I know what station I am at?
- Can I reserve pumps ahead of time/remotely?
- What do I do if I have selected the wrong pump?
- Is Setel safe to use at the petrol station?
- What points do I get for purchasing at PETRONAS stations?
- How do I link a credit/debit card in Setel?
- How do I refuel using Setel Lite?