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Why does it say pending/processing transaction?

Alvin Koo
  • Updated

A transaction (top-up or transfer) may be stuck in pending/processing because of a delayed response from the bank. The general flow of events is as follows. You can click on each part for more info.

  1. Check to see if the transaction is being processed.
  2. Wait for a response from the bank.
  3. If the transaction timed out, check again with the bank later.

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Comments

53 comments

Date Votes
  • Emilly Sion
    The content is confusing.
    0
  • NUR SAKINAH BINTI MD SHAMSUL AKMAR
    The solution provided is not helpful.
    0
  • Mahazit Bin Ahmad
    Others (related to this article) wang dalam akaun daya telah dipotong tetapi tidak ada dalam akaun setel
    0
  • Muhamad Naim Bin Shanafi
    The solution provided is not helpful.
    0
  • Jijoi
    The content is confusing. Others (related to this article) slow sangat process ye..tak mesra pelanggan
    0
  • Athirah Binti Tahir
    The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Ahmad Naufal Ibad Bin Mohd Lazim
    The solution provided is not helpful. Steps/solution shown are not well explained.
    0
  • Muhammad Eizaz Bin Ahmad Zainal
    The solution provided is not helpful.
    0
  • syazwan.tsm
    The solution provided is not helpful.
    0
  • Sheru Dhaliwal
    The solution provided is not helpful.
    0
  • Mohd Hairuddin Bin Mohd Raya
    Lain-lain (berkaitan artikel ini) Still processing
    0
  • Zamri Abdullah
    Penyelesaian yang diberikan tidak membantu. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0
  • AHMAD SOFFI BIN ABDUL RAHIM
    Steps/solution shown are not well explained.
    0
  • Mazwan Bin Sarihasan
    The solution provided is not helpful.
    0
  • SYAHRUL NIZAM BIN MOHAMAD
    Langkah/penyelesaian ini tidak dihuraikan dengan baik. Maklumat yang diperlukan tidak dijumpai. Penyelesaian yang diberikan tidak membantu.
    0
  • Foo Wei Wen
    The solution provided is not helpful. Steps/solution shown are not well explained.
    0
  • Rizalman Bin Sha'ari
    Penyelesaian yang diberikan tidak membantu.
    0
  • Muhammad Zairul
    Penyelesaian yang diberikan tidak membantu.
    0
  • Anis Munirah Binti Abdullah
    The content is confusing.
    0
  • Muhammad Iszuan Azrin Bin Ishak
    The solution provided is not helpful. i already topup from my bank account.. but until now still not added to setel account
    0
  • Siti Noor Azzura Binti Zainal Abidin
    Cannot find the information needed.
    0
  • Firdaus Bin Ab Mulok
    The solution provided is not helpful.
    0
  • Loong
    The content is confusing.
    0

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