Motorist
- Do I need to submit the receipt or swipe my physical Mesra Rewards card to get my Mesra Rewards points?
- How much Mesra Rewards points do I get from spending at Kedai Mesra?
- How do I pay for my Kedai Mesra purchases with Setel?
- Why should I use Setel to pay over the counter in Kedai Mesra?
- Can I use my credit/debit card to pay with Setel?
- Why was credit not deducted from my Setel Wallet after refuelling?
- What if I am stuck at the purchase fuel page?
- Are motorcyclists allowed to use Setel?
- What happens after I've finished refueling the petrol?
- What should I do if the pump is not linking to the app?
- How do I know what station I am at?
- Can I reserve pumps ahead of time/remotely?
- What do I do if I have selected the wrong pump?
- Is Setel safe to use at the petrol station?
- What points do I get for purchasing at PETRONAS stations?
- How do I link a credit/debit card in Setel?
- How do I refuel using Setel Lite?
- Why are my bonus points different each time even though I fuel up with the same amount?
- How do I avoid my accumulated points from expiring?
- Is there any min or max bonus points?
- How long does it take for my Mesra Rewards points to be credited into my account?
- Can my Mesra Rewards points be converted in to cash?
- Currently I have points in my physical Mesra card, what level will I be when I link it to the Setel app?
- I don't have a credit card, can I connect Setel with my debit card?
- Why have I been charged RM 1.00 upon linking my credit/debit card?
- Where are Setel-enabled stations?
- What happens if I do not spend/make any purchases for the month?
- Can I earn bonus points if I pump diesel?
- I have already downloaded the Setel app, but I don’t want to top-up. Will I still get bonus points?
- Can I get Mesra Rewards points when I pay with my PETRONAS Gift Card?