General
- I am on a supported Android operating system (OS) but why is my single transaction limit and daily transaction limit still RM200?
- I can’t update my Android OS, can I still maintain my transaction limits?
- Why should I update my Android operating system (OS)?
- What are the monthly/annual spending limits if I have yet to e-KYC?
- How will I know if I’m almost reaching the spending limit for a non-eKYC account?
- When do I need to do e-KYC if my account is suspended?
- Why is my account restricted/suspended?
- Is Setel Lite available for iOS?
- Can I have both the regular Setel app and Setel Lite on my device and use them alternately?
- I enjoy using my credit/debit card on the regular Setel app. Would I have to set it up again in Setel Lite?
- Can I upgrade my wallet via Setel Lite?
- Can I earn Mesra Rewards points for fuel purchases made with Setel Lite?
- Can the app work with slow network speeds?
- What is the app file size?
- What is the minimum Huawei OS version to run Setel Lite for Huawei?
- What is the minimum Android OS version to run Setel Lite?
- What do I do if the Setel app is not loading?
- What operating system (OS) version is needed to use the Setel app?
- Why am I getting a timing error?
- How do I enable biometric verifications (FaceID, TouchID, Fingerprints, etc)?
- How do I verify my account/perform e-KYC?
- RM20 Setel cashback FAQ
- How do I use one-tap Fuelling with the watch app?
- What is Setel Lite?
- Is my device modified?
- Refer A Friend FAQ
- How do I update the Setel app?
- Why do I need to turn on my GPS?
- How can I view the transaction history?
- How can I get my receipts?