Motor
Setel FAQ
- How do I link my physical Mesra card?
- Decommissioning of submitting receipts (Decommission date: 7th March 2022) FAQ
- PETRONAS Shop Soft Launch
- Setel x Aeon
- Setel on Apple Watch FAQ
- SmartPay FAQ
Account and password
- How do I change my mobile number? / Bagaimana cara untuk saya tukar nombor telefon?
- Account deletion FAQ
- What is Pending Wallet Balance?
- Wallet charge limits for e-KYC
- Setel e-KYC wallet and spending limit upgrade in Setel App/ Kemaskini Setel Ekyc, had Wallet & had perbelanjaan dalam Applikasi Setel
- OTP (One-Time Password) FAQ
Payment and top-up
- Why is my top-up not reflected in my wallet balance? / Kenapa tambah nilai saya tidak dikreditkan ke baki Setel saya?
- Automated Parking Payment transactions FAQ
- C-STORE: How do I pay for my Kedai Mesra purchases with Setel? / Bagaimana saya membayar pembelian Kedai Mesra saya dengan Setel?
- C-STORE: Can I combine both petrol & Kedai Mesra purchases and use this feature to pay at the counter?/ Bolehkah saya menggabungkan kedua-dua pembelian petrol & Kedai Mesra dan menggunakan ciri ini untuk membayar di kaunter?
- Can I activate my Setel Wallet?
- Can I add credit/debit card from the website?
Mesra membership
- I have downloaded Setel and own a physical card. How do I collect and earn bonus points?
- Mesra Prestige FAQ
- How do levels upgrade or downgrade?
- Can I earn Mesra points for the transaction made via Setel Wallet?
- What happens to my membership tier when I change my mobile number & register a new Setel account.
- C-STORE: How much Mesra points do I get from this feature? /Berapa banyak mata Mesra yang saya dapat dari ciri ini?
Promotions and rewards
- Setel x Siti Khadijah FAQ
- UOB X Setel FAQ
- Refer 700 club FAQ
- Ramadhan campaign FAQs
- Grab Pay x Setel Raya FAQ
- 3x Mesra points promo FAQ