General
- I have new number. How do I change my number in the app?
- How do I unlink my phone as a trusted device?
- How do I troubleshoot my issue?
- What is cooling period?
- Why is my DuitNow refund not showing up?
- How do I unlock my account?
Motorist
- What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
- How do I link my physical Mesra Rewards card?
- Why is my top-up not reflected in my wallet balance?
- Why is my road tax renewal delayed?
- When will my physical road tax be delivered?
- When will my digital road tax be updated in the MyJPJ app?
Business
- Can I use Family Wallet to pay for the fuel subsidy?
- How do I view vehicles eligible for the fuel subsidy?
- How do I check my SmartPay account activation status?
- How do I check the reimbursement of the subsidy?
- What fuel type is eligible for the subsidy?
- How do I check my subsidy plan status?