Top up Setel Wallet with ShopeePay FAQ

What are the benefits of topping up my Setel Wallet with ShopeePay?

If you love the Shopee experience and use ShopeePay for your purchases, this is another top-up method to make it more convenient for you to top up your Setel Wallet 😊 

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How do I top up my Setel Wallet with ShopeePay?

Check out our guide on how to top up your Setel Wallet.

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Can I earn Mesra points if I use ShopeePay to top up my Setel Wallet?

No. You can only earn Mesra points when you use your Setel Wallet to refuel or to purchase items, not when topping up your Setel Wallet with ShopeePay.

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Do I earn Shopee Coins when topping up my Setel Wallet with ShopeePay?

No. 

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Can I still pay with my Setel Wallet if my ShopeePay balance is low?

Yes, as long as you have enough credit in your Setel Wallet to make your payment.

Setel Wallet and ShopeePay are not automatically linked together. When using ShopeePay to top up your Setel Wallet, please ensure that there is sufficient balance in your ShopeePay wallet.

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What is the minimum top-up amount?

The minimum top-up amount per transaction for your Setel Wallet with ShopeePay is RM10.

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Why don't I see ShopeePay as a top-up method in the Setel app?

Update your Setel app to the latest version to get the ShopeePay experience. ShopeePay top-up is only supported on versions 1.104 and above on the Setel app.

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Do I need the Shopee app to be installed on my device to top up my Setel Wallet with ShopeePay?

Yes. If you attempt to use ShopeePay as a top-up method in the Setel app without having the Shopee app installed on your device, you will be redirected to either the Apple App Store or Google Play Store.