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My payment transaction failed, what should I do?

Ted Mahsun
  • Updated

You can troubleshoot the issue with the following steps.

  1. Check that you have enough balance for the selected payment method.
  2. Check that you have a stable internet connection.

If the transaction still fails, try a different payment method and perform the transaction during off-peak hours.

Comments

10 comments

Date Votes
  • Amboo
    . Article did not resolve my issue
    0
  • Chong Hui Siong
    . Article did not resolve my issue
    0
  • Abd Rahim Bin Ahmad
    . Article did not resolve my issue
    0
  • Stanley renang anak liam
    Steps/solution shown are not well explained.
    0
  • Rosleyana Bte Abdul Hamid
    The solution provided is not helpful.
    0
  • MOHAMMAD HELMI BIN ROSLAN - betsuperr888
    The solution provided is not helpful. Others (related to this article)
    0
  • MOHD FAUDZI BIN HANAFIAH
    Others (related to this article) I still received connection failed in the last few visits in which I ended up using my credit card to pay directly. Maybe about time to explore other brands
    0
  • SAIDATUL AIN AFIQAH - saidatulain25
    Others (related to this article)
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  • Shah - cimanversys
    Others (related to this article) How to call helpline
    0
  • MOHD FAMI BIN ABU - kidsenn
    The solution provided is not helpful.
    0

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