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Why do I have an active parking session when I am not using the parking feature?

Alvin Koo
  • Updated

A session might have been created because the license plate reader detected the wrong car plate number or the vehicle is being used by your friends/family. Upon leaving the car park, your Setel Wallet will be charged because the vehicle is registered under your account.

If you have been wrongly charged, reach out to our customer support via live chat on the app/website or email us at hello@setel.com for assistance.

Comments

4 comments

Date Votes
  • Muhammad Danial b Abd Halim
    The content is confusing. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Hj Jalil Rahman
    Penyelesaian yang diberikan tidak membantu. Maklumat yang diperlukan tidak dijumpai. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0
  • FARIZ BIN MOHAMED
    Steps/solution shown are not well explained.
    0
  • Nur Syahida
    Penyelesaian yang diberikan tidak membantu. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0

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