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How do I link my physical Mesra Rewards card?

Thanesaraj Yogendran
  • Updated

Table of contents

What is a Mesra Rewards card?

I have a physical Mesra Rewards card. Can I still use it?

How do I link my physical Mesra Rewards card?

Why can’t I link my physical Mesra Rewards card?

 

What is a Mesra Rewards card?

The Mesra Rewards card is part of PETRONAS’s loyalty programme, where you can earn and redeem points.

Physical Mesra Rewards cards are no longer being produced. Instead, you’ll automatically get a virtual Mesra Rewards card when you use the Setel app.

Simply activate the virtual card and start using it right away!

 

I have a physical Mesra Rewards card. Can I still use it?

Yes, of course! Just link your physical card to Setel to enjoy the convenience of earning and redeeming points through the app.

 

How do I link my physical Mesra Rewards card?

You can link your physical Mesra Rewards card to the Setel app by following the steps below.

  1. Go to Profile.

    1 (1).png

  2. Tap on Mesra card.

    image-20250829-062815 (1).png

  3. Tap Link now.

    3 (1).png

  4. Fill in your details then tap Link now.

    4 (1).png

  5. Success! Your card is now linked to Setel.

    5 (1).png

 

Why can’t I link my physical Mesra Rewards card?

There could be several reasons why this happened.

  1. Incorrect Mesra Rewards card number
    Double-check the number you entered during the linking process. Even a small typo can prevent successful linking.

  2. Card is already linked to another Setel account
    Your Mesra Rewards card may already be linked to a different Setel account. This can happen if you've previously used the card with a different account.

  3. Physical card has been deactivated
    If your card has been deactivated, it can’t be linked to any Setel account.

  4. Card was registered with different credentials
    Check if your card was registered with other details, such as a different phone number, email, or IC number.

If any of the above (except a mistyped card number) applies to you, we’re here to help. Just fill in the form below, and our team will get back to you via email as soon as possible to help resolve the issue.

 

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Comments

76 comments

Date Votes
  • Mohammad Rafizie Bin Mohammad Shafie
    Kandungan ini mengelirukan. Maklumat yang diperlukan tidak dijumpai. Penyelesaian yang diberikan tidak membantu. Langkah/penyelesaian ini tidak dihuraikan dengan baik.
    0
  • Ahmad Noor Tazman Bin Ahmad Murtadza
    Others (related to this article) Tidak boleh upload gambar kad mesra
    0
  • R. Sasitaran A/l Raja Gopal
    Steps/solution shown are not well explained.
    0
  • R. Sasitaran A/l Raja Gopal
    The content is confusing.
    0
  • Shafiq Izwan Bin Shafiee
    Others (related to this article) If i want to unlonk a missing physical card that i cannot remember the number, why i still required to fill in the number or else the form cannot be sent?
    0
  • Ahmad Farouk Bin Kamaruddin
    Cannot find the information needed. The solution provided is not helpful. Steps/solution shown are not well explained.
    0
  • Riduan Shah Bin Abdullah
    Penyelesaian yang diberikan tidak membantu. Kad fizikal hilang dan tidak dapat paut pada sistem
    0
  • Hasliza Binti Mohd Hashim
    The solution provided is not helpful.
    0
  • Rosnah Binti Mohd Yusuf
    Cannot find the information needed. i lost my physical card. how to claim the point?
    0
  • RAJA ZALEHA BINTI RAJA HARUN
    Broken link in the article.
    0
  • Muhammad Amalluddin Bin Zulkifli
    The solution provided is not helpful. Cannot find the information needed. Others (related to this article) I don’t have physical mesra card. How do I redeem my collected point?
    0
  • Justina anak ayong
    Pautan rosak di dalam artikel.
    0
  • Vincent A/l Joseph
    The content is confusing.
    0
  • Amanda Farm
    Cannot find the information needed.
    0
  • NORSHAHERA BINTI MOHD SHARUM
    The solution provided is not helpful.
    0
  • Tan Sze Jun
    Others (related to this article) Not helpful
    0
  • sysheikh
    The solution provided is not helpful. Others (related to this article) I used my iphone to snap the picture of my Mesra card and tried to upload, but it says the file format is unscceptable
    0
  • Danial Bin Rosli
    The solution provided is not helpful.
    0
  • hawidah hj ali zuhari
    Others (related to this article) I DON'T HAVE MY physical card mesra. I only have no. My card already missing
    0
  • Mohd Zaini Bin Zainal
    The solution provided is not helpful.
    0
  • tang kee ling
    提供的解决方案没有帮助。
    0
  • Jennifer Anne A/p Stephen
    Cannot find the information needed.
    0
  • Hamadi Bin Hamid
    Penyelesaian yang diberikan tidak membantu. Maklumat yang diperlukan tidak dijumpai. Kandungan ini mengelirukan.
    0
  • Lok Siew Tung
    The content is confusing. The solution provided is not helpful. Cannot find the information needed.
    0
  • MOHAMMAD IZZAT BIN AHMAD ZAWAWI
    The solution provided is not helpful. I have lost my physical card, i cannot link my setel with my virtual because exceed amount of registry
    0
  • Nor Zaila binti Zaidan
    The solution provided is not helpful. Others (related to this article) Issue is that the card number on the card has faded, unable to register as cannot read the final number of the card. the card is still active & collecting points.
    0
  • Syariah Umaina Binti Abta
    Cannot find the information needed.
    0
  • Azizan Bin Darus
    The solution provided is not helpful.
    0
  • Kalyani
    Cannot find the information needed. The solution provided is not helpful.
    0
  • Nurul Huda Binti Sarippudin
    No physical card
    0

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