Please note this process applies for non- Setel transaction only whereby Setel was not use to purchase fuel and other items from Kedai Mesra. Transaction made via card/ cash at the counter and receipts were given for users to upload to claim their points.
Customer can submit/upload receipt on their App to claim points by:
How can you upload your receipts ?
Launch App > Click more > Select Submit Receipts >
Once uploaded, how long its takes to process ?
10 working days to process
When uploading , customers need to comply with the below ;
- Invoice number
- Petrol station name
- Date & Time
- Total Amount
- List of purchase items (please ask for the proper receipt from the staff)
Terms & Condition
Redemption must be made within 7 days form purchase date stated on the receipt
Users may submit up to 10 claims every month
Setel reserves the right to reject claim submission that does not meet the requirements
***To claim Mesra points, only your receipts for fuel cash, credit card or debit card and or Mesra store purchases will be accepted as evidence of purchase.
For those swiped their Mesra card during purchase, will not be entitled to claim again.