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I can't access my old number/update my mobile number in the app. What should I do?

Admin
  • Updated

Fill out the form below to update your details.

• We’ll process your request within 3–5 business days. If we need more info, you’ll hear from us via hello@setel.com.

• Keep an eye on your inbox (including spam/junk folders) and respond promptly within 2 days to avoid your case being closed.


alert.pngThis form is NOT automated and requires a manual review process

Important: If your new mobile number is already linked to another Setel account, that account will be permanently deleted, and your current account will be updated with the new number. Please double-check the number before proceeding.

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Comments

49 comments

Date Votes
  • Christalynne Victoria Francis
    Steps/solution shown are not well explained. The solution provided is not helpful. Cannot find the information needed.
    0
  • Yanie Khoiri
    The content is confusing.
    0
  • Rahmat Bin Ahir
    Penyelesaian yang diberikan tidak membantu.
    0
  • Mohd Fauzi Bin Jantan
    The solution provided is not helpful. Cannot find the information needed. Others (related to this article) i change my number and i register but i use same email. why they cannot detect or link to the email as asking that email already use and asking change the number?
    0
  • Fatin Hanisah
    The content is confusing.
    0
  • Muhammad Daniel Nafees
    The content is confusing. The solution provided is not helpful. Cannot find the information needed. Steps/solution shown are not well explained.
    0
  • Nur shaqirah binti mohamd seri
    Tak boleh tekan submit
    0
  • Hanley Alessandro
    The solution provided is not helpful. Why it can't recognise my old & new phone number????
    0
  • Azriff Bin Razali
    Steps/solution shown are not well explained. mengarut
    0
  • Samsul Bhari Akasah
    Penyelesaian yang diberikan tidak membantu. Maklumat yang diperlukan tidak dijumpai. Langkah/penyelesaian ini tidak dihuraikan dengan baik. Lain-lain (berkaitan artikel ini) Kandungan ini mengelirukan. Saya masih pakai nombor lama yang didaftarkan dengan setel
    0
  • NORFITRAH
    Broken link in the article.
    0
  • Chua Teck Xin
    The content is confusing.
    0
  • Jeffrey mok
    内容令人困惑。
    0
  • Hudanur Ishak
    The solution provided is not helpful. Steps/solution shown are not well explained.
    0
  • Muhammad hakim bin che hassan
    Penyelesaian yang diberikan tidak membantu.
    0
  • An A/l Ramani
    Cannot find the information needed.
    0
  • Edwin Anak Francis Rigo
    Maklumat yang diperlukan tidak dijumpai.
    0
  • Lim Hui Ying
    提供的解决方案没有帮助。
    0
  • Siti Nor Atika Binti Masrol
    The solution provided is not helpful.
    0

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