I can't access my old number or update my mobile number. What should I do?

Are you able to log in to your Setel account?

✅ If yes, update your mobile number in the app. View guide
❌ If no, please submit the form below for further assistance.

If your new mobile number is already linked to an existing Setel account, that account will be permanently deleted. Please check before proceeding with the changes.

🚨 For enhanced security purposes, we review requests manually within 3 business days.

1. Check for emails from [e-mail] (including junk/spam).
2. Please reply us within 2 days to keep your case open.