How do I know if Petronas already received my approval letter and is processing my request?

If you applied SKDS for physical SmartPay cards, kindly contact Mesralink.

If you applied SKDS for digital/Cardless SmartPay, it will take 5 business days to process upon submitting the documents. If there is no update after 5 business days, please reach out to us at [e-mail].