How do I start a charging session?
When you arrive at a charging station, tap Start Charging to begin charging.
Pay close attention to the instruction banner to plug in the connector or activate the charger first. The flow varies based on chargers and locations.
If the banner states to plug in the connector first, first plug in the connector to your vehicle, then select an available charger and a compatible connector nozzle. After that, tap Activate Charger.
If the banner states to activate the charger first, first select an available charger and a compatible connector nozzle, then tap on Activate Charger. After that, plug in the connector to your vehicle once the charger has been successfully activated.
Once the charger is successfully activated and the cable is plugged into your vehicle, the charging session will start.
How do I start a charging session with a QR code?
**NOTE
This feature currently only supports Gentari and JomCharge chargers.
At the homepage, tap the scanner button.
Aim the camera at the QR code on the charger and scan it.
Upon successfully scanning, you will be directed to the selected charger. Select a payment method and tap Activate charger to start charging.
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