The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?

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The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?

Request form to update incorrect IC number

The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?

This may be due to an IC number mismatch between the BUDI95 portal and the Setel app. We suggest you check whether your IC number is correct in the app.

Follow the steps below to check your IC number:

1. Launch the Setel app and go to Account.
   
2. Select Personal information.
   
3. Enter your passcode.
   
4. Check your IC number for any mismatch.
   

For security purposes, you cannot update your IC number on your own. But don’t worry, we’re here to help. Just fill up the form below and we’ll update it for you.
 

Fill up the form below to update your IC number if mismatch occurs between the BUDI95 portal and the Setel app

This form is NOT automated and requires a review process

Please make sure you enter the correct IC number in the form below.