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How do I verify my account/perform e-KYC?

Alvin Koo
  • Updated

If you cannot perform e-KYC, try updating your app to the latest version.

**NOTE

Account verification is currently only available for Malaysians.

There are a few ways to verify your account on the Setel app.

 

Table of Contents

Through the Pay tab

Through the Profile tab

Through the Wallet balance

Through the Pay tab

Launch the Setel app and tap Pay.

Pay tab.png

Scroll down and tap Upgrade now.

Pay tab 2.png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png

 

Through the Profile tab

Launch the Setel app and tap Profile.

Profile.png

 Tap Payment methods.

Payment methods.png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png

 

Through the Wallet balance

Tap your wallet balance/Setel icon.

Wallet balance 1.png

Tap Verify now.

Wallet balance 2.png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png

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Comments

33 comments

Date Votes
  • Faridz
    Article is confusing and unclear
    0
  • Linda
    . Article did not resolve my issue
    0
  • Finfin Nemo
    Article is confusing and unclear
    0
  • MD SHAM BIN ALIAS
    Article is confusing and unclear
    0
  • LEE TIAN YAO
    . Article did not resolve my issue
    0
  • mohd shahrul nizam
    . Article did not resolve my issue
    0
  • Tuan Chuan Goo
    Article is confusing and unclear
    0
  • Mohamad Norshukri Bin Ahed
    Article is confusing and unclear
    0
  • SHYA
    . Article did not resolve my issue
    0
  • Mazlan Bin Ibrahim
    . Article did not resolve my issue
    0
  • HALIM BIN BAKAR
    Article is confusing and unclear
    0
  • MUHAMMAD RAZIF BIN ILAN
    Article is confusing and unclear
    0
  • Shuhaidar Annuar
    Article is confusing and unclear. Article did not resolve my issue
    0
  • Zaini Bin Salim
    Article is confusing and unclear
    0
  • Rina
    Article is confusing and unclear. Article did not resolve my issue
    0
  • cikgu
    . Article did not resolve my issue
    0
  • Mohd Yusni Bin Mohd Yusof
    . Article did not resolve my issue
    0
  • MUHAMMAD FIRDAUS BIN ABDULLAH
    . Hm
    0
  • Dama 1988
    . Article did not resolve my issue
    0
  • Muhammad Azhar Bin Mohd Zanuar
    . Article did not resolve my issue
    0
  • RAJ KUMAR
    . Article did not resolve my issue
    0
  • Vijiyan
    . Saya tak boleh claim e madani ????? Omg
    0
  • Suman
    Cannot find the information needed.
    0
  • M Fazizi Adenan (HSE/ABF)
    The solution provided is not helpful. Others (related to this article) I cannot find the method to verify for e-KYC in my Setel apps
    0
  • MUHAMAD KHAIRULNOR BIN AHAMAD
    Cannot find the information needed. Steps/solution shown are not well explained. The solution provided is not helpful. Broken link in the article.
    0
  • DOLLY ANAK LANCHUN
    Steps/solution shown are not well explained. Others (related to this article) Broken link in the article. The content is confusing. The solution provided is not helpful. Cannot find the information needed. Ta
    0
  • AIZA
    The solution provided is not helpful. Broken link in the article.
    0
  • MOHAMMAD HELMI BIN ROSLAN - betsuperr888
    Steps/solution shown are not well explained.
    0
  • NG Siau Yan - yanyan5792
    Steps/solution shown are not well explained.
    0
  • TAN HONG SHENG - hongsheng527
    Steps/solution shown are not well explained.
    0

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