Mesra Loyalty Programme
- What should I do if I lost my Physical Card or want to replace my Physical Card?
- What happens to my membership tier when I change mobile number & register a new Setel account.
- Setel x Boost: Do I still entitled for my points /bonus points ? Setel x Boost: Adakah saya masih berhak mendapat mata / mata bonus saya ?
- What points do I get for purchasing at PETRONAS stations?
- Is there any min or max Bonus points?
- How do I know which level I'm currently in?
- Currently I have points in my Mesra Card, what level will I be in when I start using Setel?
- How do i unlock the next level?
- When will my Level be downgraded?
- How do I unlock my level quickly whilst making sure I dont get downgraded?
- What happens if I did not spend/make any purchases for the month?
- Can I use my points to redeem fuel and how?
- How do I redeem my points if I can't use Setel in Kedai Mesra?
- Can I earn Bonus points if I pump diesel?
- I have already downloaded the Setel app, but I don’t want to top-up. Will I still get Bonus points
- Can I get Bonus points when I pay with my PETRONAS Gift Card?
- What is the benefit of using a Mesra Card on Setel?
- I have already linked my Mesra Card into Setel but I did not receive any Bonus points. What should I do?
- Will I get Bonus points for my purchases of non-fuel items at Kedai Mesra after I link my Mesra Card to Setel?
- What if I forgot to get a receipt from the station? Can I still earn the Bonus points?
- There is no Setel-enabled station in my area, how can i get Bonus points?
- What happens if I forgot to swipe my Mesra Card? Do I still get Bonus points?
- I have downloaded Setel and owned a physical card. How do I collect and earn Bonus points?
- Is there a special period during any day to get extra Bonus points via Setel?
- Is there any difference between staff and public points structure?