Mesra Loyalty Programme
- Mesra Membership 3.0 - 10X Points
- What happens to my membership tier when I change mobile number & register a new Setel account.
- Setel x Boost: Do I still entitled for my points /bonus points ? Setel x Boost: Adakah saya masih berhak mendapat mata / mata bonus saya ?
- When was the Mesra program revamp commencing?
- What points do I get for purchasing at PETRONAS stations?
- Why am I getting less than 3X points per litre when I fuel up with PETRONAS?
- Why are my Bonus points different each time I fuel up with the same amount?
- Is there any min or max Bonus points?
- How do the Bonus and Level work?
- How many levels are there?
- How do I know which level I'm in?
- Currently I have points in my Mesra Card, what level will I be in when I start using Setel?
- How do i unlock the next level?
- Is it possible for my level to be downgraded or will my levels will always be maintained/increase?
- When my Level will be downgraded?
- How do I unlock my level quickly whilst making sure I dont get downgraded?
- What happens when I did not spend for that month?
- Can I use my points to redeem fuel and how?
- How do I redeem my points if I can't use Setel in Kedai Mesra?
- Can I earn Bonus points if I pump diesel?
- I have already downloaded the Setel app, but I don’t want to top-up. Will I still get Bonus points
- Can I get Bonus points when I pay with my PETRONAS Gift Card?
- What is the benefit of using a Mesra Card on Setel?
- I have already linked my Mesra Card into Setel but I did not receive any Bonus points. What should I do?
- Will I get Bonus points for my purchases of non-fuel items at Kedai Mesra after I link my Mesra Card to Setel?
- What if I forgot to get a receipt from the station? Can I still earn the Bonus points?
- There is no Setel-enabled station in my area, how can i get Bonus points?
- What happens if I forgot to swipe my Mesra Card? Do I still get Bonus points?
- I have downloaded Setel and owned a physical card. How do I collect and earn Bonus points?
- Is there a special period during any day to get extra Bonus points via Setel?