How do I get to enjoy the 10x Mesra points promotion?
1. This promotion is open to all non-Setel users.
2. You are required to successfully complete your registration with promo code c-tenx on the Setel App or app.setel.my.
3. If you have a physical Mesra card, please link it with your Setel account. If not, please activate your virtual Mesra Card on the Setel App or app.setel.my.
4. To start earning your 10x Mesra points, you may complete any of the following transactions with the Setel App:
- Top up your Setel Wallet
- Pay for items at Kedai Mesra (Excluding bills, prepaid top-ups and cigarettes)
- Pay for items with Deliver2Me
- Pay for fuel at PETRONAS stations
5. You will enjoy 10x Mesra points for every RM1 spent on the Setel App for your first 30 days upon completed user registration, capped at a maximum of 800 Mesra points.
6. Track your progress under “My Badge” on the Setel App or app.setel.my, to maximise your 10x Mesra points benefit!
How long can I enjoy this 10x Mesra points promo?
Promotion period: 1 April 2021 to 30 June 2021
Related questions:
Why is the 10x Mesra Points only made available to new Setel users?
Why existing Setel users do not enjoy this offer?
This is a campaign targeting non-Setel users. From time to time, we will run promotions for existing Setel customers as well. Do check out our latest promo where existing Setel customers get to enjoy up to 3x Mesra points when they purchase fuel with the Setel App. You can get more information here:
https://www.setel.my/promotions/mesra-membership/
Can I submit a physical receipt on the Setel App or app.setel.my to earn my 10x Mesra points?
You can only earn your 10x Mesra points by transacting with the Setel App.
You may complete any of the following transactions below:
1. Top up your Setel Wallet
2. Pay for items at Kedai Mesra (Excluding bills, prepaid top-ups and cigarettes)
3. Pay for items with Deliver2Me
4. Pay for fuel at PETRONAS stations
You may complete any of the following transactions below:
1. Top up your Setel Wallet
2. Pay for items at Kedai Mesra (Excluding bills, prepaid top-ups and cigarettes)
3. Pay for items with Deliver2Me
4. Pay for fuel at PETRONAS stations
How long will it take for the 10x Mesra points to be credited into my account?
You will receive a 10x Mesra points badge immediately upon completing your registration with promo code c-tenx on the Setel App or app.setel.my. With the 10x Mesra points badge, you will be able to receive your 10x Mesra points immediately for every RM1 spent for 30 days, starting from the date of completed registration on Setel, capped at a maximum of 800 Mesra points for purchases made through the Setel App.
How to view your Badge:
On the Setel App
1. Launch the Setel App.
2. Go to “Rewards”.
3. Click on “Badges”.
1. Launch the Setel App.
2. Go to “Rewards”.
3. Click on “Badges”.
On app.setel.my
1. Visit app.setel.my and log in to your account.
2. Click on your username.
3. Select “Badges” from the dropdown menu.
1. Visit app.setel.my and log in to your account.
2. Click on your username.
3. Select “Badges” from the dropdown menu.
Will I be able to enjoy further benefits after the 10x Mesra points promotion ends?
Yes! You will get to enjoy up to 3x Mesra points when you purchase fuel with the Setel App.
The membership levels and points structure will be as follows:
Will my Mesra points earned in this promotion contribute towards the requirement to level up in the Mesra membership tiers?
Unfortunately, the Mesra points earned in this promotion will not contribute towards the requirement to level up in the Mesra membership tiers. You can only start earning Mesra points to level up the Mesra membership tiers when:
- Your 30-day promotion period has ended; or
- You've reached your maximum limit of 800 Mesra points (whichever comes first)
- Your 30-day promotion period has ended; or
- You've reached your maximum limit of 800 Mesra points (whichever comes first)
What would happen to my 10x Mesra points if I registered for a Setel account and spent during my first 30 days, but did not link my physical Mesra card immediately?
If you’ve registered for a Setel account, you will automatically get a virtual Mesra Card. If you have registered with the promo code c-tenx, you will be able to enjoy 10x Mesra points for every RM1 spent
immediately. However, if you have an existing physical Mesra Card, we encourage you to link your card by following these steps:
immediately. However, if you have an existing physical Mesra Card, we encourage you to link your card by following these steps:
On the Setel App
1. Launch the Setel App and tap on “More”.
2. Select “Mesra Card” from the dropdown menu.
3. You will see a virtual Mesra Card because the system automatically issues a new virtual Mesra Card for all Setel users.
4. Click on “Link & Transfer Points” and key in your IC number.
5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
6. Congratulations, you’ve successfully linked your physical Mesra Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be
combined.
7. Click on the “Rewards” tab to view your total Mesra points.
On app.setel.my
1. Visit app.setel.my and log in to your account.
2. Hover to the top right corner and click on your username.
3. Select "Mesra Card" from the dropdown menu.
4. Click on “Link & Transfer Points” and key in your IC number.
5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
6. Congratulations, you’ve successfully linked your physical Mesra
Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
7. Head back to the homepage to view your total Mesra points.
1. Visit app.setel.my and log in to your account.
2. Hover to the top right corner and click on your username.
3. Select "Mesra Card" from the dropdown menu.
4. Click on “Link & Transfer Points” and key in your IC number.
5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
6. Congratulations, you’ve successfully linked your physical Mesra
Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
7. Head back to the homepage to view your total Mesra points.
Where can I read the full terms and conditions of the promotion?
You can read the full terms and conditions of the promotion here: https://www.setel.my/promotions/10x-mesra-points
Where can I view my 10x Mesra points Badge?
On the Setel App
1. Launch the Setel App.
2. Go to “Rewards”.
3. Click on “Badges” to view your progress and badges earned.
1. Launch the Setel App.
2. Go to “Rewards”.
3. Click on “Badges” to view your progress and badges earned.
On app.setel.my
1. Go to app.setel.my.
2. Log in to your account.
3. Hover to the top right corner and click on your username.
4. Select “Badges” from the dropdown menu.
1. Go to app.setel.my.
2. Log in to your account.
3. Hover to the top right corner and click on your username.
4. Select “Badges” from the dropdown menu.
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