Yes, it applies to both credit cards and debit cards.
It is a temporary hold for 5 business days of a specific amount of the available balance on a credit or debit card.
On the 3rd/4th day after you complete your purchase with Setel, your pre-authorization amount will be returned back to your account.
We have 3 kinds of pre-authorization.
- Full tank
Pre-authorization of up to 238 litres( L) will be deducted and returned within 3-5 business days.
- Partially used a specific amount
If you fueled less than the amount you chose, there will be a pre-authorization amount on the paid amount. The difference between the paid amount and the fueled amount will be returned within 3-5 business days.
- Fully used the specific amount
- If you had paid RM60 and fueled for RM60, there will be an RM60 pre-authorization.
For more information please contact your respective banks.
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