What happens if kiosk is not responding and not showing the balance? Raja Afiq August 10, 2018 09:04 Follow In the case where you have encountered this issue, please report immediately to us via Help button from the Setel app menu. Related articles Can I return a product that I’ve bought? Am I allowed to use Setel outside of my car? What happens if I've used the kiosk to purchase store items but my items were not delivered? If I topup my Setel balance via Maybank Islamic PETRONAS Ikhwan Visa Platinum Card-i, do I get the same cash backs on fuelling petrol via Setel? Is Setel app available for iOS users? Comments 0 comments Please sign in to leave a comment.